Is any audio stored?
No. Audio is transcribed transiently and immediately discarded. Only the text transcript is retained.
Where is data stored?
In Sydney, Australia (AWS ap-southeast-2). Data is never stored outside Australia. Offshore processing is transient and subject to zero-data-retention agreements.
What happens if the internet drops mid-recording?
Drafts are saved locally in the browser. Once connectivity is restored the draft continues from where it was.
Can a finalised note be corrected?
Finalised notes are locked. If a correction is required, a new note for the same resident and shift can be added; the old note remains in the audit record and is marked as superseded.
Does Notive replace clinical judgement?
No. Notive structures documentation; it does not provide clinical advice. All clinical decisions remain the responsibility of qualified staff.