Audio usage

How Notive tracks transcription activity and what it means for your plan.

Notive uses a flat-rate model tailored to each facility. Your plan reflects your facility's profile — the number of staff, residents, and shift frequency — so you're never charged based on how often or how long your team records.

Predictable costs

Because pricing is built around your facility rather than individual audio minutes, you always know what to expect — no surprises at the end of a busy month.

  • Failed transcriptions (e.g. network errors) do not count toward usage.
  • Editing a transcript or rewriting a summary does not consume additional audio.
  • "Record more" gap-filling clips are included in your plan.
  • Managers can review transcription activity in the manager dashboard.