Documentation
How Notive works
Everything you need to get your facility running on Notive — from recording a carer’s first shift note to configuring templates, shifts and compliance reporting.
Getting started
Getting started: Managers
Step-by-step guide for managers — from your invitation email to adding residents and inviting your team.
Getting started: Carers
Step-by-step guide for carers — from your invitation email to recording and submitting your first note.
Overview
What Notive is, who it is for, and how a handover note flows from a carer’s voice to a compliant record.
Getting started
First-time setup: manager invites staff, staff set their PIN, and the facility is ready to document.
FAQ
Frequently asked questions about Notive.
For carers
For managers
Writing templates
The exact format a template must follow, why it matters, and side-by-side examples of what works versus what breaks the AI summary.
Manager dashboard
Oversight of notes, progress, handover alerts, residents, staff, templates, shifts, missing notes, audit log and more.
Residents & staff
How to add and manage residents and care staff from the manager dashboard.
Shift configuration
How shift windows work and how to customise them for your facility.